Microsoft marketing Essay Example

Microsoft marketing Essay Example Microsoft marketing Essay Microsoft marketing Essay inter-group rivalries) is generally considered to be more powerful than conflict present at an individual level a phenomenon known as the discontinuity effect. When is conflict functional and when is it dysfunctional? According to researcher it depends on type of conflict. There are three kinds of conflict, task conflict, relationship conflict and process conflict. The first is Task Conflict, that conflict means over content and goals of work . Task conflict arises when intra-group members disagree on issues that are relevant to meeting shared goals. Second is Process Conflict, that conflict happen when over how work gets done which refers to disagreement over the methods or procedures the group should use in order to complete its tasks. It occurs when strategies, policies, and procedures clash. Relationship Conflict it means conflict base on interpersonal relationship, it is also known as affective conflicts, personality conflicts, emotional conflicts, or relationship conflicts, are conflicts that occur when group members dislike one another. One study of high level corporate executives revealed that 40% of disputes were due to individual enmity between the principals without specific reference to other issues (Morrill, 1995, p. 69). Criticism, when one person evaluates another, or his/her work negatively, is one common cause of personal conflict. When your work at a team, a group and you see the conflict arise, how do you handle it? If a team member has a conflict with the team leader, the first step is to identify the type of conflict. The most conflict happen is Relationship conflict and how to handle it. It means discussed rivately between the team leader and team member, or between member to member. Lets talk about conflict between team member and team leader. In my opinion the team member should explain for leader that there appears to be conflict and how he or she wants to resolve it, team leader should be gather them and talk together, slowly analysis and solve problem. Team leader need to understand team member and after that he can make an event, for example, do a gamble mean Leader. It means every team member can become the team leader, and then all team members can understand difficulties of team leader. In conclusion, team conflict is n important and integral part of any team that exists. As we have outlined it in this chapter, conflict, if approached effectively and managed appropriately, can exponentially work in the favor of any team. In my opinion appropriate management of the relative type of team conflict at hand is critical for teams to be successful. These concepts will help teams improve their functionality and dynamic effectiveness in an effort to reach their ultimate goals in reaching to be a high performing team. 4. b Control Measure for employee and organization At this part I will manager of a customer call for time share vacation. The question is how to control to see efficient and effective an employee Control measure for employee: I believe individual employees should be measured as to how many calls he or she handles in a day, the number of time shares they have sold, positive or negative survey TeeaoacK In tne areas 0T Trlenallness ana Knowledge 0T products or services offered. Then I want to add control measures to monitor the knowledge of products or services of each individual in relation to set targets. I would like to evaluate methods being used by the individual to make their sales, so I can control measure by monthly sale. The end of the day, whether in the private, public or voluntary sector, it is all about adding value. Employee satisfaction and customer satisfaction are always a means to an ends, in some higher purpose. Measuring contribution towards that higher purpose is surely the ultimate measure of success. Control measure for organization: For the call center as a whole, I would like to measure the total number of calls received in a day, the number of dropped calls or missed sales in a day, whether calls are being dispersed evenly amongst representatives working in a given day and how many calls each person takes on average in a day. After that I will implement stronger controls in measuring the total sales on a daily basis, to compare historical data year over year for profit and call history data. So last year total sale will be control measure. Another solutions is depending on index, It means when the index rate goes up, it means that your financial measurement in case of financial index is satisfactory and no immediate action required even if one of its indicator is not doing well and so on if index goes down.. With further drill down to its indicator you can point the reason that affects this drop that will give you a focus and quick win olution technique to raise the performance in limited time. Feedback control refers to the control that concentrates on the post organizational performance. So for this situation I will use feedback control to assess the performance. Range goal means standards that set a balance between the short range and long range goals. 1 . Task la and 1b 1 Task 4a and 4b References.. 86 Appendix 97 Table of contents List of references 2. Task 2a and 2b . 3 3. Task 3. 7 5. List of 1. Richard Perrin page 4by Michael Watkins May 15, 2013 2. Decision Making Process In Management Problem Solving. 2013. Decision Making Process In Management Problem Solving. [ONLINE] Available at: http://kalyan- city. blogspot. com/2010/06/decision-making-process-in-management. html 3. The Brilliant Business Model Behind HMs Clothes Recycling Plan Businessweek. 2013. The Brilliant Business Model Behind Hs Clothes Recycling Plan Businessweek. [ONLINE] Available at: businessweek. com/articles/2013-06-24/the- brilliant-business-model-behind-h-and-ms-clothes-recycling-plan.

State of the current economy (Economics) Essay Example | Topics and Well Written Essays - 750 words

State of the current economy (Economics) - Essay Example rici declares "we are in a depression (Shinkle, p1)."   He signifies a recession as an economic decline from which an economy can eventually recover but poses that the state the American economy is in today is much worse and can’t be resolved with a quick fix. "My feeling is that . . . if (the president) doesnt fix whats structurally broken, what caused this, well be back into this after the federal stimulus has had its effect," says Morici (Shinkle, p1).   Many different aspects of the American economy have come under fire as the cause of this financial crisis, most infamous of these methods to date are credit default swap contracts and short selling. The very first credit default swap contract was constructed in 1997 by JP Morgan and it is given credit for what initiated the market to balloon up to a $45 trillion value in 2007 (Pinsent, p1). In a CDS contract, credit risk from emerging market bonds, mortgage-backed securities, municipal bonds or corporate debt is transferred between two parties.   It is a bilateral contract in that both parties are obligated to carryout their end of the contract.   CDS contracts were designed because as Stephan Teak puts it in his article Did Credit Default Swaps Cause the Financial Market Meltdown?, lenders were encountered with a problem they needed solved.   He best describes the factors leading up to this revelation by lenders when he says, â€Å"When a lender provides financing in the form of a loan, it has to keep a certain amount of cash, called capital, on hand to cover any problems with the loans such as defaults. For larger financial institutions like JP Morgan, this meant havin g huge amounts of money tied up and doing nothing. The credit default swap was designed to deal with this problem (Teak, p1).†Ã‚   The basic goal of the credit default swap is to free up the unused ‘safety-net capital by selling off the risk of the loan to a third party for a premium.   Once the capital was freed-up it would be available for

Write a respond Essay Example | Topics and Well Written Essays - 250 words

Write a respond - Essay Example rkplace violence, I think its better to be proactive and prepare for the worst.   There are some relatively easy and cheap solutions available on the market today if well look for them. Even as the efforts toward the family conflicts resolution are directed to the workplace, the two parties have a role to play to end their issues. It is a shame to find a couple fighting each other in the workplace. They do not even deserve to work there, but should be fired and demoted immediately. Workplace violence indicated that the two parties involved have failed to manage the simplest bit of their life patterns; hence, they should not be kept in the workplace. A person who cannot manage his or her life is not in a position to manage workplace activities. Workplace violence planning is done in large part at the local management level. The frequency and depth is generally outlined by corporate, but left to local managers to develop site specific training, especially considering the variation of laws from state to state. As the Safety Manager, I work closely with the Human Resources Manager to get the information presented to all of our employees. North Carolina is a State run OSHA program, and I rely a great deal on the information they have presented on their website for reference and guidance. NC DOL does a great job in providing training resources and outreach for industry. In this case, they have all relevant laws and information posted, as well as a series of PowerPoint presentations and even videos for employees to watch. We have added slightly to the slides and incorporated a small T/F test to demonstrate retention of the material. I would encourage everyone to look at the state run program websites for these resources. Federal OSHA has some posted on their website, but they are not usually as good. Oregon State has probably the best workplace violence training, even OSHA refers to their training platform on this topic, but again, it is State specific for many

Final Project Assignment Example | Topics and Well Written Essays - 2500 words - 1

Final Project - Assignment Example Several criteria exist for optimizing organizational performance, and these criteria are also important in organizational assessment. This paper will seek to identify and analyze the quality gaps that exist in the University of California - San Diego Medical School through performance enhancement criteria, and then proceed to discuss concepts of performance excellence, continuous quality improvement and total quality management and how they apply to UCSD Medical School. The role of the leadership in UCSD Medical School in fostering and sustaining organizational and clinical quality will also be studied. Organizational assessment allows businesses to determine their current state in terms of quality and performance and as a result formulate policies and strategies for the way forward (Perkins, Verladi, Nightingale and Rifkin p. 1). The initial assessment is important in the identification of performance gaps within an organization and hence an indicator of the areas that should receive priority. After undertaking a transformational path, organizational assessment is important in appraisal of the progress made in the achievement of the desired performance. As opposed to traditional departmental or group performance assessment, organizational performance involves a study of the wide structural and functional aspects of an organization which enable such an organization to develop and implement policies that are sustainable in the achievement of both long term and short term goals. Organizational assessment is a holistic strategy for examining the strengths and weaknesses of the program s being implemented in an organization, and besides this internal perspective, it can also serve as a measure of an organization’s performance against its competitors (Perkins et al. p. 2). The criteria utilized to enhance organizational performance are also the same ones used in organizational assessment. For a health institution such as the UCSD

Evaluating a Torsional Pendulum Experiment Essay Example for Free

Evaluating a Torsional Pendulum Experiment Essay I will firstly work out the overall experimental error and how far it was from the true value, using the same formula used in the preliminary. =2? = 10.36 Therefore the total error from what the true value should be is [(11.368-10.36)/11.368] x 100= 8.89% This shows that my experimental results had an overall 8.89% error, where as in my preliminary I had an error of 15.89%, therefore I believe my improvements have improved the accuracy of my results. From the 2 graphs above I can see that the result for 0. 1 meter length seems to be the furthest away from the line of best fit, and may be considered as an anomalous result, however I dont think its necessary to remove this result. The reason for this error could be any of the ones stated below, or possibly as it was the first reading I took, there could have been an initial fault in my experiment set up. Even though I have improved the accuracy of my experiment there are still many errors which will have decreased the accuracy of my results. I will now state each one and estimate percentage errors for the reading error and also experimental error if possible. * The meter ruler is accurate to à ¯Ã‚ ¿Ã‚ ½0.5mm, therefore error on the smallest length would be (0.5/100)x100=0.5% and largest length (0.5/500)x100=0.1% . Therefore the error here can be no greater than 0.5%, so this is not a very significant error. However there is also a large span for experimental error, the length of string may not have been fully straight due to not being stretched fully, and also every time I change the length of the wire there will be a new random error generated. These cant be avoided but overall these experimental errors may have been about à ¯Ã‚ ¿Ã‚ ½0.3cm , meaning the maximum error would be (3/100)x100=3% error, which is therefore very significant. * The micrometer is accurate to à ¯Ã‚ ¿Ã‚ ½0.005mm, therefore the error on my diameter of 0.49mm was (0.005/0.49)x100=1.02%, this shows a reduced error that of the preliminary, however a 1% error on the diameter can still be a major factor. This is due to the fact that the diameter is raised to the power of 4 in the equation. Therefore a very small change in the diameter may cause a larger than expected change in time period. Therefore I think the error of the diameter may have been the most significant error. If the diameter had been 0.48mm then the percentage error calculated above would have been only 5%, this shows how significant it was. The experimental error is also a factor due to the fact I had to twist two wires together to make a larger diameter. After taking 5 readings of the diameter, which were 0.49, 0.49, 0.48,0.49,0.47mm. I decided to use 0.49 as my value being the mode, however the fact that the diameter varied slightly meant there was an error. The range was 0.02mm, this could therefore have caused an error (0.02/0.49)x100=4.08%, therefore also very significant. Also the fact that I twisted two wires together, after some use, parts of the wire may have untwisted meaning the diameter would change again, this again contributes to the error above. One of the major improvements was the recording of the time period. Using the light gate and an interval of 0.01seconds, the error was only to à ¯Ã‚ ¿Ã‚ ½0.005seconds therefore the maximum error was (0.005/4.15)x100=0.12% and smallest error (0.005/8.40)x100=0.060%, this shows the improvement in recording the time period, where the human error is eliminated. However one small difficulty in taking the actual reading was knowing where to take the intervals. However there was also an experimental error where I had to estimate where the middle of the peak was, and this was slightly different for each run. However the peak was never longer than about 0.1 seconds, therefore the largest error would only have been (0.1/4.15)x100=2.4%. Again the experimental error is greater than the reading error, but the overall error was much lower than the preliminary. * The value for shear modulus I used was 44.7x109GPa, however when doing research for this value, there were more than one of the same value, so there is no guarantee that the value I used was the value of my copper wire. The following website gave me a range of 40-47GPa. http://www.efunda.com/materials/common_matl/common_matl.cfm?MatlPhase=SolidMatlProp=Mechanical However, as the shear modulus is so large the error will be so small. Its difficult to work out the percentage error, therefore my error is just a range of 40-47GPa * The scale is accurate to à ¯Ã‚ ¿Ã‚ ½0.05 grams so error on my bar was (0.05/196.3)=0.0254% error, there is no real experimental error in this reading. The percentage errors above show that the overall error should have decreased, where time period is now a very small error, reduced from about 8% in the preliminary. From my log log graph I got 0.4532 as my gradient. However theoretically it should have been 0.5. I also found that if I exclude the 0.1meter length and time period from the log log graph then my gradient would change from 0.4532 to 0.4963, which is very close to 0.5. This again shows that the 0.1m length may be considered as an anomalous result. To work out the percentage error for the gradient, I have to consider the error on the time period and the length, by adding these errors. Therefore the error on the gradient is approximately [{(0.5+3)/2}+{(0.12+2.4)/2}]=3.01%, this was using the average of the reading and experimental errors. From the percentage errors above I believe the main source of error was the diameter of the wire, this had the highest total percentage error and as seen from the equation any error in the diameter will cause a major difference due to being raised to power 4. Reliability of results Time Period(seconds) Experiment Results T=11.368 x l^0.4532 T=2?(I/K)^0.5 Difference1 Difference 2 4.20 4.00 3.27 0.19 0.92 4.65 4.81 4.01 -0.16 0.64 5.23 5.48 4.63 -0.25 0.60 6.16 6.06 5.18 0.10 0.99 6.51 6.59 5.67 -0.07 0.84 7.10 7.06 6.13 0.04 0.98 7.50 7.50 6.55 0.00 0.95 8.04 7.92 6.95 0.12 1.09 8.38 8.30 7.32 0.07 1.05 The table above shows my actual experimental results in the first column. Then the expected experimental result using the relationship I found in the second column. The third column is the theoretical result using the equation derived in my research. The forth column shows the difference between the values I obtained in my experiment and the expected values from the relationship I determined through experiment. And as you can see the maximum difference is only 0.25 seconds away. Therefore this relationship has very strong correlation, as shown on the previous graphs. However, in the fifth column, which shows the difference between my experimental value and the theoretical value according to the equations I noticed that I was constantly above the expected value. Also I was constantly about 1 second above for almost every length measured. From this I came to the conclusion that there must clearly have been some sort of systematic error. This will have increased the time period by approximately a constant amount each time. From my error analysis earlier I believe this may have been the diameter of the wire, as even being 0.1mm away from the true value will cause a large change in time period, which is what may have happened. Improvements to final method If I was to perform this experiment again I would try to further decrease the reading and experimental errors in the following ways. * As I found diameter to be the largest error I would ensure that the wire I am using has a constant diameter, by using only one wire and ensuring it has not been stretched in any way before using it. I would then also measure the diameter of the wire at least 5 times for each length, as when the length is decreased the weight will be pulling down on a wire of shorter length, and may stretch the wire more. Therefore I will record the diameter for each length I do and if it changes take these new diameters into consideration. * The shear modulus of copper ranged from 40-47GPa, therefore I was unable to even come up with an actual error for this. Therefore to reduce the error to almost zero I would measure the actual shear modulus of the copper wire I am using to do the experiment. This can be done using the following formulae G = E / [2(1+?)] where G is the shear modulus, E is the tensile modulus, and ? is the Poissons ratio of the material.

Let’s Stop the Slaughter of Geese :: Argumentative Persuasive Argument Essays

Let’s Stop the Slaughter of Geese   Ã‚  Ã‚  Ã‚  Ã‚  When I returned to my parents’ home last summer, I decided to take Andy, my four-year-old nephew, to the Park where I had often played as a child. As soon as I had unbelted him from his car seat, Andy ran down the hill toward the small pond below us. Before I could lock the car, I heard him scream and looked up immediately. A large Canada goose was hissing menacingly at him, and three others were just a few feet away. I ran to rescue Andy and picked him up. That’s when I noticed that Andy’s shoes were covered with goose droppings. I then looked down. Mine were too.   Ã‚  Ã‚  Ã‚  Ã‚  After I cleaned our shoes and took Andy home, I told my mother about the incident with the geese, to which she replied, â€Å"You should have seen the park a few months ago. The geese were everywhere. Then the agents started sneaking in during early morning hours, rounding them up, and hauling them away."   Ã‚  Ã‚  Ã‚  Ã‚  "Where did they take them?"   Ã‚  Ã‚  Ã‚  Ã‚  She smiled, â€Å"To goose heaven."   Ã‚  Ã‚  Ã‚  Ã‚  I was stunned. I couldn’t believe that people in the environmentally conscious Puget Sound area would round up waterfowl and kill them. But at the same time, I found out from experience why the geese are a nuisance. Surely, I thought, there must be a better way to deal with problem geese. I began looking on the Internet and then went to the library to find out what other communities had done to discourage unwanted geese. I learned just how widespread the goose problem is—from coast to coast—and how many different methods to control the geese had been tried.   Ã‚  Ã‚  Ã‚  Ã‚  The problem with the Canada geese is one that people have created. Before the 1950s, when they were hunted nearly to extinction, the geese nested in Canada and wintered in the United States. Later, conservationists found a surviving flock in Minnesota and began raising the geese to restore the population. Unfortunately, these farm-raised geese had lost their instinct to migrate and began living in the United States the year round (Schnell). Since goose hunting had been made illegal, the Canada geese found friendly habitat in the spreading suburbs, parks, and golf courses, which had plenty of grass and other food and few predators. The result was a population explosion in communities that had not seen a Canada goose in decades.

Challenges that working women face today Essay

Introduction In today’s culture where individualism is emphasized and especially that women are encouraged to assume equal roles as men would normally take, two or three decades ago, it is very difficult to see eye to eye with how women are during biblical times. â€Å"Girl power† or women empowerment is the rule of the day for women nowadays. Although, of course, all women as all men have the right to lead in the sense that they have the same intrinsic capacity to influence, the role of leadership has been blown out of proportion by feminist groups as they apply it to women. The result of this over blown leadership role of women has been the constant battle between members of opposite sexes in many significant areas within society. It has affected the homes, government and non-government institutions, down to the smallest entity that has within its membership men and women. The Challenges Today, despite the liberty afforded to women since their right to suffrage had been granted, myriads of problems assails them as they exercise many of their freedoms. These include sexual harassment and abuse, balancing family life and, still being debated to a degree is the issue on an equitable salary or pay. Generally, the women today have double jobs not to mention the close attention they pay towards their children’s schooling. This is usually true in urbanized and highly educated centers in the mainland USA. Despite these changes of traditional roles of women in the cities, there are yet rural areas where women assume roles that are still traditional. Women in these areas are still known to be subservient to their men; oftentimes abuses are the rule not the exception. Abuses come in the form of incest, rape, lure of prostitution, cybernet prostitution, abortion, domestic violence, sex tourism, and mail order brides among others. However, without exception, more less educated women are abused than their more educated counterparts who also have more access to social services. In other words, the abuses mentioned characterized women, though the incidence and degree are comparatively higher in the less educated and misplaced/marginalized areas (Malveuax et al., 2002). ~ Salary Equity Despite the provision by law that there should be equal remuneration standards for men and women, many firms and workplaces continue to abuse women of this right (Equal Employment Opportunity Act). This law precisely was originally intended for women to receive equal pay and be protected against anomalous employers who make whimsical decisions regarding their women employees. It provides against employers who may lower wages from either sex or labor organizations that will attempt to influence employers against employees’ wages (Taber, 2008). The question is how prevalent is the discrimination or abuse on employee salaries? Basically, most occupations still show discrepancy with women versus men wages, although various explanations are put forth. However the factors may be explained, the fact still remains that women lose around 20 to 30 percent to that of men’s income (77cents to one dollar for men) as reported by The Washington Post (2007 July). ~Balancing Work and family (Work-Life Initiatives) Work-life initiatives are strategies implemented by firms to reduce turnover and increase productivity and overall firm performance. Studies were made to examine the influence and effects of work-life initiatives on employees and the organization in general. Workplace diversity which incorporates the concepts of work-life initiatives does indicate that it is inevitable that when a company introduces work-life initiatives, there is a resulting increase in diversity. Substantial evidence point to the effectiveness of workplace diversity hence, many institutions encourage and promote this in their particular milieu (http://www.cmdronline.com/workshops.htm). It is inevitable that juggling work and family life will be one of a person’s demanding experiences. The rationale for having a job is not only to have a livelihood, achieve personal satisfaction in the expression of his abilities and trainings, and receive his remuneration and perks on the side. Preparation for family stability to be able to provide and thus create an atmosphere of care, for bachelors/maidens, is also the foremost and logical reason for having a job. However, the thin thread that separates between the two polarities becomes blurred, and there lies the tension that pulls a person in different directions. The Center for Mediation and Dispute Resolution opens its website with the following quote: â€Å"Our life is one giant balancing act (http://www.cmdronline.com/workshops.htm).† Perhaps, no person will ever disagree with that statement. The goal then is to know how to do the balancing act, to gain competencies in achieving a rewarding, flourishing kind of life that holds work in one hand, while maintaining a well-nurtured and healthy family on the other hand. ~Sex Harassment What is perhaps most important to women’s well-being is their security against abuse of any form from employers, fellow employees and other people as they conduct their day-to-day affairs. Sex harassment is defined by the Women’s Justice Network as â€Å"Sexual harassment is any unwelcome sexual advance, request for sexual favors, and other verbal or physical conduct of a sexual nature. Whether sexual harassment is from a supervisor, co-workers or customers, it is an attempt to assert power over another person. The harassment may take place in your work setting, outside of your work setting, in your home, while traveling on business or at business functions† (20002). Conclusion While at the moment, the common cry of women is equality to both genders as it is reflected in women’s roles in the family, in public places, and the obliteration of the stereotyped designation of females in past decades which until now has its bearing in the minds of the general public the consequent outcome of this campaign is prevalent in almost every area where function is concerned. In the late 1960s, women’s movement began to blossom. It was stirred by the then sentiment of repulsion to the tasks being typecasted among women. Women’s movement of the 60s aimed to question the menial duties relegated to women such as getting married, becoming a housewife and afterwards attending to household chores (including raising children), and when outside opportunity comes for them to work, they’re consigned to answering phones, photocopying, etc (Encarta, 2006). The scenery has been changed and is no longer the same as in the past 30 or 40 years. The typical woman today is one that is among the working class – no longer confined to house premises, but working and providing as much as her male counterparts. She can be the manager or an executive of an established firm where most of the male employees are under her command. Equality in roles has now been achieved. Whereas this status and depiction of women in itself is not outright negative, the undercurrent force that it has created is the programming of the minds of today’s women to be resistant to the biblical description of their role as they are teamed with men. Instead of seeing male and female partnership as complimentary to both sexes, the danger of too much emphasis on equality especially when it is defined merely in domestic and public functions is the threat that masculinity poses to womanhood. It is good for women to fight for their basic equal rights with men as members of this global community, but if it results in certain imbalances because the aim has become the dethronement of the opposite gender, then the battle for equality has now turned into fight for superiority of the female sex. Reference: 1. Encarta Dictionary 2006. (DVD). 2. Malveaux, Julianne, Deborah Perry, Deborah L. Perry. 2002. Unfinished Business: A Democrat and a Republican Take on the 10 Most Important Issues Women Face. Penguin Group USA. 3. Halonen, JS and JW Santrock, 1996. Psychology: Contexts of Behavior, Dubuque, IA: Brown and Benchmark, p.810. 4. __________ â€Å"Values: what are they?†2007. Family Works : University of Illinois extension. Accessed November 10. 2007. http://www.urbanext.uiuc.edu/familyworks/values-01.html 5. _________Centre for Mediation & Dispute Resolution, accessed in http://www.cmdronline.com/workshops.htm 6. Taber, Loren. The Law in the Workplace. Accessed February 28, 2008. http://www.google.com/search?q=cache:2K4rLBDHP90J:www.cbi-cc.org/PowerPoints/The%2520Law%2520in%2520the%2520Workplace.ppt+women+issues+on+discrimination+in+salary/wages&hl=en&ct=clnk&cd=1 7. _________ â€Å"Men vs Women: Asking for more Money. The Washington Post. July 30, 2007. Accessed February 28, 2008 http://ocouha.com/weblog/tags/earnings-income-salary-wages-wealth/ 8. _________ â€Å"Sexual Harassment in the Workplace. Toronto Harassment support Group. Retrieved February 28, 2008.